Shipping policy

At Urbanloom.live, we understand that reliable shipping is an important part of your shopping experience. We work to prepare and deliver your home products safely and efficiently.

1. Shipping Availability

We currently provide shipping services to customers within the United States.

Orders are carefully inspected and packaged before shipment to help ensure products arrive safely.

2. Shipping Fees

Urbanloom.live provides:

Free shipping on eligible orders.

For orders with a total value of less than $10.00 USD, a shipping fee of:

$5.99 USD

will be applied during checkout.

3. Order Processing Time

Orders are typically processed within:

1–3 business days

after payment confirmation.

Processing may take longer during:

  • Holidays;
  • Promotional periods;
  • Unexpected operational delays.

4. Delivery Time

Estimated delivery times depend on:

  • Destination;
  • Carrier availability;
  • Weather conditions;
  • Transportation delays.

Once an order has shipped, customers may receive tracking information when available.

5. Address Accuracy

Customers are responsible for providing accurate shipping information.

If incorrect address information causes delivery failure or additional shipping costs, customers may be responsible for related expenses.

6. Lost or Damaged Packages

If your package arrives damaged or appears lost, please contact us promptly:

Email: [email protected]

We will work with available shipping information to assist with the issue.

7. Contact

Shipping questions may be directed to:

Urbanloom.live
Email: [email protected]